I have posted a thread explaining in this issue on the RPGMaker VX Ace forums. So far we haven't had much progress trying to detail the issue.

I recently released a commercial game with RPGMaker VX. Unfortunately, I've had 2 customers report that the Game.Exe crashes on them and tries to send a report to Microsoft. It doesn't always happen, but sometimes happen whenever they enter the Skills menu, or the Item menu, and one person reported it happened when he opened a chest. The only similarity that I see in these events is that its displaying an icon, that may be causing Game.exe to crash.

Now, I personally, nor my testers cannot replicate this issue. We wouldn't have released a game with an issue like this if it was present in our beta-testing. So unfortunately, I'm at a complete loss. I've been helping the customers and the latest thing I told them to do was:

1. Update windows
2. Update video and sound card drivers
3. Update DirectX.

They have not replied back to me after doing these things so I am not sure if it worked for them or not. I'm waiting to hear back from them regarding the issue.

If this does not work, does anyone know of any other things it could possibly be that would cause Game.exe to crash? The only thing I actually did to the Game.exe itself was change the icon using Resource Hacker.

Thanks for the help.

P.S. If you want to test the error out yourself,the 1 hour demo can be downloaded at www.prodigyofthenorth.com The demo is all you'll need. The 2 customers reported the issue says it happens fairly quickly, neither of them got past the 1 hour demo before having the issue. I tried replicating it by entering the items menu, skills menu, and opening treasure chests repeatedly, but I had no such luck. Maybe someone else will.


P.P.S. If you want to see the things that have already been said regarding this issue, the link to the original thread is here: http://www.rpgmakervxace.net/index.php?/to...topped-working/

I would recommend that the members having this issue should contact the official tech support team.
I'm sure they can much more easily determine a solution rather than running around asking everyone how to solve a faceless problem.

try making the release again, sounds to me like it got courrupted along the way.

Yeah, I tried. None of my testers can replicate the issue, neither can I, and some of my customers have zero issues, yet some others have constant trouble with Game.exe crashing. Not sure why.

Make sure you are properly disposing renderable objects in these windows.